Terms and Conditions
Terms and Conditions of Sale (“Sales Terms”)
Version 1.0; posted and effective as of 2/1/2008.
These Sales Terms (“Privacy”) apply to “www.Stacklabs.com”, operated by Stack Labs (“STACK LABS”).
The Online Shop is owned by and operated by Stack Labs (herein, “Stack Labs”, “we” or “us” as the context may require). Stack Labs is the seller of the Products.
With regard to your purchases in the Online Shop, we will communicate electronically by sending email or posting electronically. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing. Please note that these Sales Terms give you specific rights, and you may have other rights, which vary from jurisdiction to jurisdiction.
1. About These Sales Terms
These Sales Terms only apply to purchases made in this Online Shop. From time to time Stack Labs may change or alter these Sales Terms which will be applicable to orders placed on or after the effective date stated by Stack Labs.
Information contained in Stack Labs’ advertising, brochures or other written materials, on Stack Labs web sites or given to you, is for information only and not an offer by Stack Labs to supply any Products.
BY PLACING AN ORDER FOR PRODUCTS YOU AGREE TO BE BOUND BY AND ACCEPT THESE SALES TERMS
2. Placing an Order
To be able to buy Products you must:
- Provide your name and address, phone number, email address, payment details and other required information.
- Be at least 18 years of age.
- Provide a delivery address (Note that Stack Labs is unable to deliver to certain addresses).
- Be the owner or authorized holder of a valid debit/credit card. You may place an order by clicking on the “Add to cart” button and proceeding to the checkout page.
3. Order Processing and Contract Formation
You agree that your order is an offer to buy the Products listed in your order under these Sales Terms. All orders must be accepted by Stack Labs. We may choose not to accept abnormal orders and orders which Stack Labs suspects are not placed in good faith. After having received your order, we will send you an acknowledgement email (“Your Stack Labs Order”) with your order number and details of the items you have ordered.
Acceptance of your order and the formation of the contract of sale between Stack Labs and you will not take place unless and until you have received your Stack Labs order confirmation email.
You have the option to cancel your order at any stage by contacting Stack Labs customer service by calling +1 (307) 509-0216 before we have sent Your Stack Labs Order confirmation email.
4. Prices, Shipping and Handling, Charges and Taxes
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation emails. Stack Labs may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Stack Labs charges sales tax where required by law. If you are shipping to states where sales tax is charged, the appropriate charges will be added to your merchandise total and displayed in your Stack Labs Order. Prices for the Products do not include charges for shipping and handling.
Separate charges for tax and shipping will be itemized in your shopping cart and on Your Stack Labs order confirmation email.
5. Product Availability and Delivery, Circumstances Beyond Reasonable Control
Stack Labs does not guarantee the availability of any Product in the Online Shop. Stack Labs reserves the right, without liability or earlier notice, to change, discontinue or stop making any Product.
We will provide you with the information on the latest expected delivery date which will not exceed 30 days unless you specifically agree on a later date.
In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us.
Delivery options are defined in checkout and may change. Delivery based on the option selected is not guaranteed. If the items remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Stack Labs.
Customer desiring to return or refuse delivery will be best serviced by receiving the delivery and following the return instructions.
Stack Labs shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.
6. Compatibility, Product Information
When placing your order please ensure that the Products you purchased are compatible for the intended use. Please use the information provided in the Online Shop as reference when checking compatibility. In the event of a difference between the Online Shop content and any other Stack Labs (or non-Stack Labs) web site (or any other source of information) the compatibility of Products as shown on the Online Shop at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items immediately after they are delivered to you and check their condition and that the content of the delivery package is complete.
Payment by credit/debit cards shall be made by a credit or debit card approved by Stack Labs. Approved credit and debit card types are listed in the Online Shop. You have to supply your payment card details when you place your order. Your credit card may not be accepted if: (i) the name on the credit card does not match the billing name given or (ii) the billing address given does not match the bank records. Your payment card will be charged at the time you place your order online. We will not supply the items to you until your card issuer has authorized the use of your card for payment of the ordered Products. As your Order confirmation email is your proof of purchase, we recommend that you save and print that document for your potential future use.
8. Title to Products
Stack Labs retains full legal title to Products until it has received all amounts due on the ordered Products.
9. Return and Refund, Other Options
If you have bought Products for your own private use as a consumer and want to exercise your right to cancel the contract and return the items you have purchased, return the product within seven (7) calendar days from the date you submitted your order online and correctly follow the return instructions.
Once we have received and validated your returned items, we will confirm it to you by email. Refund will be processed by us and confirmed by email.
If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our customer service +1 (307) 509-0216 by phone for assistance.
10. How to Return Items?
You must return the items in their original package.
You must include all user manuals and any free gifts that came in the same package.
Where an item has been purchased as a part of a bundle of multiple items, all multiple items within that bundle must be returned.
Please treat the items with care and return them in the condition that they were delivered to you.
Please use, if possible, the original delivery package or pack the items securely and make sure that the delivery package is correctly addressed and has a tracking number associated with it.
Replacement or refund can only be processed once we have received all the items to be returned.
If you return items 1) that you are not entitled to return, 2) that are not in their original condition, 3) that are without proper or missing packaging, 4) with items missing from the return delivery, 5) without following our return instructions, or 6) have otherwise failed to exercise reasonable care when taking care of and returning items, we reserve the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you reasonable direct costs that we have incurred, subject to applicable law.
If your return has been accepted, we will refund you the price you have actually paid for the items less any applicable shipping costs (as per the above) by crediting your payment card seven (7) calendar days after the date of receipt of the delivery.
Please note that Stack Labs will only process returns and refunds for items bought in this Online Shop.
11. Personal Data
12. Our Liability
These Sales Terms set out the full extent of our obligations and liabilities in respect of the sale of Products.
Stack Labs disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and disclaims any special, incidental, or consequential damages as to all Products. We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. Stack Labs further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties or modifications made to the Products. Stack Labs further disclaims all liability and damages of any kind related to use of Products in any manner which is not consistent with the Product’s intended use.
If any provision or provisions of these Sales Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
14. Contact Details
Stack Labs customer service will assist you with any questions. You can contact us by phone +1 (307) 509-0216 Monday through Friday during our regular working hours.
15. Governing Law
These Sales Terms shall be governed and construed in accordance with laws of the State of Wyoming, USA.
16. Health Related Information
The information contained in the Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional.
You should not use the information available on the Site (including, but not limited to, information that may be provided by healthcare or nutrition professionals employed by or contracting with Stack Labs) for diagnosing or treating a health problem or disease, or prescribing any medication.
Stack Labs’ Products are not intended to diagnose, treat, cure or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. For best results, use with a well balanced diet, a regular workout program, and adequate rest. Claims made are based on the subjective results of users and reported in non-controlled conditions. Consult with a physician prior to use if taking medicine. Not intended for use by individuals under 18 years of age.